Privacy Policy

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Old Welwyn MOT Centre is committed to protecting and respecting your privacy. This privacy policy explains how we collect, use, and protect your personal data when you visit our website or use our services.

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1. Information We Collect

We collect the following types of information:

• Personal Information: When you book services, contact us, or sign up for our newsletter, we may collect personal details such as your name, email address, phone number, and vehicle information.

• Technical Data: We may automatically collect information about your device, browser, and usage patterns via cookies and similar technologies.

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2. How We Use Your Information

We use your personal information for the following purposes:

• To provide our services, including MOT testing, vehicle servicing, repairs, and diagnostics

• To process bookings, respond to inquiries, and provide customer support

• To send promotional emails and updates (only if you have opted in)

• To improve our website and services by analysing usage data

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3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third-party service providers for the purpose of processing payments, booking services, or for marketing (if applicable).

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4. Data Security

We take the protection of your data seriously. We use appropriate technical and organisational measures to secure your personal data from unauthorised access, loss, or disclosure.

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5. Your Rights

You have the right to:

• Access the personal data we hold about you

• Request corrections or deletions of your personal data

• Opt-out of marketing communications at any time

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6. Cookies

Our website uses cookies to enhance user experience. By continuing to use our site, you consent to the use of cookies. You can control or delete cookies via your browser settings.

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7. Changes to This Privacy Policy

We may update this privacy policy from time to time. Any changes will be posted on this page, and the updated policy will reflect the date of the last revision.

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8. Contact Us

If you have any questions or concerns regarding this privacy policy or how we handle your data, please contact us